I'm Kinda Hamwi, a skilled marketing expert with experience in customer success, digital strategies, and marketing effectiveness. I've worked with top brands like BMW, Mastercard, Disney, HBO Max, and Meta, creating innovative marketing solutions.

What sets me apart is my multicultural background, my passion for marketing technology, data-driven decision-making, and my ability to adapt to the ever-evolving industry landscape. I approach challenges with determination and a focus on excellence, ensuring that I deliver the best possible outcomes for my clients.

If you share my interests, let's connect and explore opportunities for collaboration.

Expertise, Passion, and Impact

Senior Customer Success Manager | Objective Platform | Mar 2023 - Present

  • Providing objective platform insights to clients to help them increase marketing impact and accountability

  • Managing customer relationships, ensuring success and satisfaction for clients

Marketing Communications Specialist | Freelance | Jul 2019 - Present

  • Managing artist partnerships, digital presence, and music distribution for Iyad Rimawi

  • Launched digital presence and managed paid media campaigns for Orient Yoga

  • Served as Project Manager for Dutch museum Het MOK

Regional Client Success Manager | Ogury | Dec 2021 - Feb 2023

  • Delivered strategic account management for high-profile clients such as BMW, Mastercard, Disney, Estée Lauder, Bosch, and Mattel

  • Oversaw and reported on ad campaigns, ensuring optimal results

Global Account Manager | 180 Global | Mar 2021 - Dec 2021

Podcaster | Riyadati Podcast | Apr 2020 - Sep 2021

  • Co-hosted a podcast showcasing entrepreneurial mindsets and stories from the Arab World

  • Led the social media team, managed the podcast's technical aspects, and monitored performance on various platforms

Global Account Executive | Wieden + Kennedy | Feb 2017 - Feb 2020

  • Worked with clients like Meta, Instagram, and Samsung, contributing to award-winning campaigns

  • Managed day-to-day operations and collaborated with internal teams for strategic plans

Event & Social Media Coordinator | World Healthcare Forum | Jun 2016 - Nov 2016

  • Supported event planning, on-site logistics, and social media management

Account Manager | MAP Advertising | Aug 2013 - Jul 2014

  • Worked with clients like Vodafone, Henkel, and Nestle on marketing and communication strategies

Account Manager | M&M Advertising | Dec 2012 - Jul 2013

  • Managed launching Audi's first branch on Sheikh Zayed highway

Account Executive | BBDO Worldwide | Apr 2010 - Sep 2012

  • Managed campaigns for clients such as Azzouz Group, The Syrian Exporters Federation, and PDI

  • Assisted Samsung, Monoprix, and Pepsi teams in various capacities

Over the years, I have gained a wide range of professional experience by working with international clients and managing high-profile campaigns. Each of the below experiences has helped me grow both personally & professionally.

RESUME

SPECIALITIES

MARKETING CONSULTANCY

I enjoy assisting businesses in identifying their target audience, setting goals, and developing customized marketing strategies. My expertise includes media consultancy, digital marketing, customer retention, 360 advertising campaigns, and marketing effectiveness. I've worked with both startups and established organizations, providing guidance and support to achieve their marketing objectives.

A focus on customer satisfaction is central to my approach. I have experience in developing customer success programs, implementing customer retention strategies, and providing ongoing support to ensure clients achieve their goals. This customer-centric mindset has led to long-lasting relationships and repeat continous with clients.

CUSTOMER SUCCESS

PROJECT MANAGEMENT

Managing diverse teams and guiding projects to success is a skill I've honed over the years. I have experience in overseeing cross-functional teams and fostering a collaborative environment where everyone can thrive. Through effective communication and interpersonal skills, I strive to ensure projects run smoothly and achieve their desired outcomes.

My strength lies in creating data-driven digital strategies that align with a company's overall business goals. Staying up-to-date with the latest trends and technologies, I help organizations enhance their online presence, optimize their content, and leverage the power of social media, email marketing, and SEO.

DIGITAL STRATEGIES

Outside of work, these passions keep me inspired:

Human Behaviour

Understanding human behaviour intrigues me. Exploring these connections helps me stay grounded, and I find it valuable when designing marketing strategies that resonate with diverse audiences.

Artificial Intelligence

I recognize the potential of AI in transforming my industry. I'm curious about the impact of AI on our human race, and on marketing processes & strategies and how it can enhance customer experiences and drive results.

Technology News
Music

I have a keen interest in technology, and I maintain a blog on where I sometimes write about the latest advancements, trends, and insights in the tech industry.

Music has always been a source of inspiration for me, and I particularly enjoy trance music. Its immersive and energetic nature helps me stay focused, creative, and open to new ideas.

kinda.hamwi@gmail.com